Application Support
Our Application Support package is an enhanced level of support available to our customers to provide additional peace of mind for your IBM systems. This goes above and beyond defect support and extends to queries, knowledge transfer and configuration changes as well as help and support with any issues.
Aramar can also manage tickets that need to be raised with the IBM support desk on behalf of our customers. We are experienced with how the IBM team operate and can often help to speed up the process as we are able to pre-empt the questions that will be asked.